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EVENT DATES
Feb 2018
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EXHIBITION HALL DATES
Feb 2018
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Venue

Long Beach Convention & Entertainment Center 300 East Ocean Boulevard Long Beach , California 90802
Tel: (562) 436-3636
Website
Google Map

NBAA's Schedulers & Dispatchers Conference - National Business Aviation Association

Attendees

3,000

Exhibitors

448

Overview

Event Overview:

This is the premier event for schedulers, dispatchers and the suppliers who support this critical role in successful flight department management.

Exhibitor Information:

SDC is the best opportunity to increase visibility for your products and services to your ideal clients - business aviation schedulers, dispatchers and other influencers and decision makers who support a critical role in successful flight department management.

Specifically targeted for anyone with responsibility for scheduling and/or dispatching business aircraft, this is the must-attend event to raise your company's brand awareness and generate new leads. This past year's SDC was a huge success with a sold out exhibit floor and record breaking attendance!

All exhibitors must be Members in good standing with NBAA.

About the NBAA:

Founded in 1947 and based in Washington, DC, the National Business Aviation Association (NBAA) is the leading organization for companies that rely on general aviation aircraft to help make their businesses more efficient, productive and successful. The Association represents more than 10,000 companies and provides more than 100 products and services to the business aviation community, including the NBAA Business Aviation Convention & Exhibition, the world's largest civil aviation trade show.

Agenda

Feb 6   

Tuesday, February 06, 2018

7:30– 8:00 a.m.

PDP Registration & Continental Breakfast

Location: Long Beach Convention Center, Meeting Room 203 Foyer

8:00 a.m. – 2:00 p.m.

Exhibitor Set-up

Location: Long Beach Convention Center, Exhibit Hall

8:00 a.m. – 5:00 p.m.

Licensed Dispatcher Recurrent Training (Day 2 of 2)

Location: Long Beach Convention Center, Room 203B

Presented by: Gary Martin, Universal Weather ∓ Aviation

See details on Monday, Day 1 of course.

Registration fee: Member: $1025; Non-Member: $1,180

8:00 a.m. – 5:00 p.m.

NBAA PDP Course: Creating and Leading an Invaluable Service Culture

Presented by: ServiceElements International, LLC

Location: Long Beach Convention Center, Room 203A

Meets NBAA PDP Objective L3.

This course is designed to equip flight department staff and aviation service providers with tools and techniques to elevate their departments service culture, increase customer satisfaction levels, improve teamwork amongst “internal customers, all in an effort to support their organization’s mission to enhance product and service value to their passengers and customers.

Registration fee: Member: $625; Non-Member: $780

 This Session is eligible for CAM application and recertification credit.

12:00 noon – 8:00 p.m.

Conference Registration Open

Location: Long Beach Convention Center, Exhibit Hall

2:00 p.m. – 4:00 p.m.

Fit 4 Charity Fun Walk/Run

Location: Shoreline Pedestrian Bike Bath

New this year, attendees and exhibitors are encouraged to get Fit 4 Duty by getting Fit 4 Charity. Join us for a 1-3 mile fun walk/run along the scenic Shoreline Pedestrian Bike Path. To participate, please donate $20 during registration*. This tax-deductible donation will be donated to three local charities.

*Pre-registration is required for this event and will be capped at 150 participants who will be contacted with more details.

5:00 p.m. – 5:45 p.m.

Pre-Conference Exhibitor Meeting

Location: Long Beach Convention Center, Exhibit Hall

5:15 p.m. – 6:00 p.m.

First-Time Attendee & Ambassador Meeting

Location: Long Beach Convention Center, Room 103C

If you are a first-time attendee or a volunteer ambassador then please attend this event. This is a great networking opportunity for first-time attendees to meet each other and to ask questions from our veteran ambassador volunteers. This will be a fun, fast format with a gameshow element and the potential to win prizes! This is also the best place for first-time attendees to pick up their passport. Completed passports are eligible for the first-time attendee grand prize that will be drawn at the Grand Prize Luncheon on Friday.

6:00 p.m. – 8:00 p.m.

Welcome Reception

Location: Long Beach Convention Center, Exhibit Hall

Feb 7   

Wednesday, February 07, 2018

7:30 a.m. – 5:00 p.m.

Conference Registration Open

Location: Long Beach Convention Center, Exhibit Hall

7:30 a.m. – 8:00 a.m.

Continental Breakfast

Location: Long Beach Convention Center, Pacific Room Foyer

8:00 a.m. – 10:00 a.m.

Opening General Session

Location: Long Beach Convention Center, Pacific Room

Attend the Opening General Session to hear a welcome message from NBAA Schedulers & Dispatchers Chairwoman Robyn Carpenter, an industry update from NBAA President and CEO Ed Bolen, and a passionate message from keynote speaker and Four-Time Olympian, Ruben Gonzalez. Gonzalez is the author of the international best-selling book, “The Courage to Succeed.” Our conference theme, “Pursue Your Passion,” is embodied in his message as he shares with you his secrets to becoming unstoppable on the way to reaching your goals. This general session will be your foundation for all of the educational sessions and networking opportunities offered this week. As you make a plan to pursue your own passion in aviation, the conference programming will provide you with the inspiration and resources you need. During this general session, we will also recognize the S&D Outstanding Achievement & Leadership Award Winner as well as the donors and winners of the Schedulers & Dispatchers Monetary & Training Award Scholarships.

10:00 a.m. – 5:00 p.m.

Exhibit Hall Open

Location: Long Beach Convention Center, Exhibit Hall

10:00 a.m. – 11:00 a.m.

Morning Beverage Break

Location: Long Beach Convention Center, Exhibit Hall

12:00 p.m. – 1:00 pm

Lunch

Location: Long Beach Convention Center, Exhibit Hall 

New for 2018: Lunch will be served on the exhibit hall floor and exhibits will remain open during the lunch break.

1:00 p.m. – 2:30 p.m

Education Sessions

Location: Long Beach Convention Center

1:00 p.m. – 2:30 p.m

Business Aviation Hot Topics

Location: Long Beach Convention Center, Room 102

NBAA staff, including regional representatives, will discuss current business aviation issues and highlight NBAA’s advocacy work and local current events. As dynamic as the industry is, the session’s agenda will reflect current developments facing the industry, potentially including an update on FAA Reauthorization, domestic and international environmental policy impacting business aviation, No Plane, No Gain Advocacy, security , customs, and other timely topics. Regional representatives will also discuss the benefits of being involved in a regional group and regional events, as well as local access issues and training information available in your area.

1:00 p.m. – 2:30 p.m

Scheduling 101

Location: Long Beach Convention Center, Room 101

Presenters: Eve Gregory, Solairus Aviation; Sharon Maloy, CSX; Hannah Dalton, JMI Services, LLC

This session will take you through coordinating a domestic trip, providing you with tips and best practices on how to address many common challenges of planning an operation. Attendees will learn the basics of trip-building, the benefits of creating and using a checklist, and gain insights on how to strategically develop successful relationships with executive assistants and customer service representatives.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

1:00 p.m. – 2:30 p.m

Pursue Passions, Achieve Results

Location: Long Beach Convention Center, Room 103AB

Presenter: Christopher Salem, CRS Holdings, LLC

Personal satisfaction and career achievement don’t have to be mutually exclusive. Learn how embracing change, controlling fear and breaking down mental barriers can help you fulfill your passions while you grow your career.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

1:00 p.m. – 2:30 p.m

Operating in Africa/Middle East & India

Location: Long Beach Convention Center, Room 103C

Presenters: Alexandra Ferullo, Universal Weather & Aviation; Rich Nath, Colt-World Fuel; Robert Schneider, CAM.

Planning business aviation trips to the rapidly expanding Africa, Middle East & India regions presents unique challenges and ever-changing regulations that can potentially derail even the most experienced scheduler. This two-part session (45 minutes each) will discuss key strategies from experienced international operators and will provide insight on regional scheduling, planning, safety and security concerns, permits, visas, cultural considerations, ground support, and more.

(1:00-1:45 – Africa/Middle East; 1:45-2:30 – India)

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

2:30 p.m. – 3:30 p.m.

Refreshment Break

Location: Long Beach Convention Center, Exhibit Hall

3:30 p.m. – 5:00 p.m.

Education Sessions

Location: Long Beach Convention Center

3:30 p.m. – 5:00 p.m.

Weather or Knot

Location: Long Beach Convention Center, Room 103AB

Presenters: Millie Smith, L Brands; Lisa Swartzwelder, L Brands; John Kosak, NBAA; Bruce Carmichael, National Center for Atmospheric Research

Tips/practical advice on what to do with weather and airspace overload information. How do you interpret all that data to know what your operations needs to be concerned about. The tools are on the internet but do you know how to look them up and apply them to your operations? We will help you determine what weather and what airspace issues you need to be concerned with and what you can to help mitigate or erase any potential delays.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

3:30 p.m. – 5:00 p.m.

Decoding the Acronym: Understanding the Language of NextGen

Location: Long Beach Convention Center, Room 101

Presenters: Keith Quibodeaux; Christian Renneissen, Rockwell Collins ARINCDirect

Take the mystery out of NextGen and find out how CNS/ATM, FANS, ADS-B and CPDLC avionics mandates will impact your operation. Session attendees will learn the basics of NextGen components, examine their communication and airspace effects, and look at the important deadlines facing operators in the coming years. Aircraft technology is rapidly changing – don’t miss this opportunity to keep your operation up-to-date.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

3:30 p.m. – 5:00 p.m.

Mission Control – Schedulers Fit for Duty

Location: Long Beach Convention Center, Room 102

Presenters: Daniel Mollicone, Pulsar Informatics; Donn Chupp, Fireside Partners, Inc.

Schedulers and licensed dispatchers are often referred to as the “hub” of the aircraft operation – integral to the overall safety and success of the scheduled mission. In this 24/7 environment, can they always be fit for duty? Is it possible to ever shut down or disconnect, especially if it’s a one-person operation? This session will look at tools for individuals and corporate flight operations to respond to immediate fatigue issues and examine what can be done to mitigate risk in a 24/7/365 safety culture environment.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

3:30 p.m. – 5:00 p.m.

Navigating South America/Maneuvering Mexico

Location: Long Beach Convention Center, Room 103C

Presenters: Ana Paula Martin, Lider Aviation; Cynthia de Oliveira, Lider Aviation; Emma Cruz, ICCS

These two 45-minute sessions will cover what you need to know to travel to and from South America and Mexico. The session will review cabotage laws, permit and handling requirements, local safety, security and health concerns, and region-specific processes, such as entering Mexico from the southern latitudes. You will leave with knowledge on changes that may affect your travel and important dates to keep in mind to avoid delays.

(3:30-4:15 – South America; 4:15-5:00 – Mexico)

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

Feb 8   

Thursday, February 08, 2018

8:30 a.m. – 5:00 p.m.

Conference Registration Open

Location: : Long Beach Convention Center, Exhibit Hall

8:00 a.m. – 8:30 a.m.

Continental Breakfast

Location: Long Beach Convention Center, Pacific Room Foyer

9:00 a.m. – 10:00 a.m.

Second Day General Session - Igniting Your Aviation Passion: The Dreams Soar Initiative

Location: Long Beach Convention Center, Pacific Room

In summer 2017, Captain Shaesta Waiz, first female civilian pilot from Afghanistan, took on a historic journey to circumnavigate the globe solo in a single-engine Beechcraft Bonanza as part of her Dreams Soar initiative. Captain Waiz founded Dreams Soar, Inc. as a non-profit organization with the mission to empower the next generation to become passionate about both aviation and also Science, Technology, Engineering and Math (STEM) careers. We're proud to welcome Captain Waiz back to the Conference. At SDC2017, Captain Waiz talked about her flight planning to visit 18 countries on five continents and shared her hopes for Dreams Soar's success. Now that she is back in the United States, we'll have the opportunity to experience her significant journey through her own words as she reignites our own passion for aviation!

9:00 a.m. – 4:00 p.m.

Exhibit Hall Open

Location: Long Beach Convention Center, Exhibit Hall

10:00 a.m. – 10:30 a.m.

Morning Beverage Break

Location: Long Beach Convention Center, Exhibit Hall

10:30 a.m. – 11:45 a.m.

Education Sessions

Location: Long Beach Convention Center

10:30 a.m. – 11:45 a.m.

Get to the Chopper!

Location: Long Beach Convention Center, Room 103AB

Presenters: Patrick O’Neill; Southern Company Services, Inc.; Salvatore Funicella, Pfizer, Inc.; Sean Redfern, Associated Aircraft Group, Inc.

Get a “nose up” on the competition with this look at all things helicopter. Experienced operators discuss the how’s, why’s and what’s of using helicopters in business aviation - exploring topics such as weather and operating limitations/locations, modern technological capabilities, important vendor selection criteria for supplemental lift, and more.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

10:30 a.m. – 11:45 a.m.

Pitching the Value of Career Development

Location: Long Beach Convention Center, Room 101

Presenters: Dave Small, Cox Enterprises, Inc; Chris Algee, CAM, Health South; Winston Carter, CAM, Gulfstream.

As a scheduler or licensed dispatcher, you may feel like your growth opportunities are limited – so how do you challenge yourself and advocate for professional development opportunities within your workplace? Hear from industry experts and veteran schedulers who have successfully forged their own successful paths and leave knowing how to take control of your career growth.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

10:30 a.m. – 11:45 a.m.

Creating A Culture for Winning Teams

Location: Long Beach Convention Center, Room 102

Presenter: Tom Crea, Blackhawk Consulting Group, LLC

Values are like magnets: they attract like-minded people, helping you create that elusive culture that sets apart the most successful teams. With so many variables that can derail a mission, managers must inspire team members to live those values and create stronger teams by empowering others. On this interactive flight, we will pause at each checkpoint to discuss a key indicator that will help you build relationships and unify your team.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

10:30 a.m. – 11:45 a.m.

China: The Unexpected is Routine

Location: Long Beach Convention Center, Room 103C

Moderator: Julie Ambrose, ASA Group Holdings, Ltd.

Presenters: Shirley Sheng, Asia Trip Support, Ltd.; John Bridi, Million Air; Justin Pastor, American Express Co., Inc.

More Western operators are operating to China than ever before, but how is a trip to China different from other international stops? This session will explore some of the unique challenges to operators due to government and regulatory interferences, as well as a slowly maturing aircraft services industry, that may be encountered when operating in Beijing, Shanghai or Hong Kong.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

11:45 a.m. – 1:00 p.m.

Lunch

Location: Long Beach Convention Center, Exhibit Hall

New for 2018: Lunch will be served on the exhibit hall floor and exhibits will remain open during the lunch break

1:00 p.m. – 2:30 p.m.

Education Sessions

Location: Long Beach Convention Center

1:00 p.m. – 2:30 p.m.

Know Before You Go: Planning for High-Traffic Events

Location: Long Beach Convention Center, Room 102

Presenters: Don Fazio, Honeywell Operations; Dean Snell, NBAA

The World Cup, Olympics, Super Bowl – all present unique and complex logistical difficulties for operators. It’s critical that schedulers know all the variables to consider when planning these operations while also managing stakeholders’ expectations when attending high-profile events. A panel with vast experience planning operations at the world’s largest events will discuss the strategies that helped them succeed in these challenging circumstances.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

1:00 p.m. – 2:30 p.m.

Education Separation: Degrees, Certificates and Licenses

Location: Long Beach Convention Center, Room 101

Presenter: Elisabeth Murillo, California Baptist University

In a competitive corporate world, distinguishing yourself with professional education has become an important element of a modern career path. This session will address options for schedulers who have a desire to grow professionally by continuing education including four-year degree, two-year degree, six-week fast-track dispatch certificate programs, and more. The presenter will discuss the structure of such programs and best practices for schedulers to succeed and review the "degree" to which dispatch certification will prove useful to a scheduler in their current position.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

1:00 p.m. – 2:30 p.m.

Security Basics in the Current Global Environment

Location: Long Beach Convention Center, Room 103AB

Presenter: Kris Cannon, Aviation Secure USA

Is your operation prepared to deal with all types of threats to passenger safety? Expand the security conversation beyond the airport at this hot-button session, which will explore evolving threats in both domestic and international regions, and identify options for efficiently mitigating them.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

1:00 p.m. – 2:30 p.m.

Operating in Europe

Location: Long Beach Convention Center, Room 103C

Presenters: Jonathan Gill, Signum Aviation; Brian Koester, NBAA

This session will cover operational highlights of key destinations in Europe, with a focus on planning for the airports and general aviation resources in this region. Topics to be covered include EuroControl “Slots,” parking restrictions, operational curfews, CIQ, and upcoming events. Attendees will leave with an example of a Safety Assessment of Foreign Aircraft (SAFA) Checklist, enabling them to help build the SAFA binder for their aircraft.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

2:30 p.m. – 3:30 p.m.

Network with Your NBAA Regional Representative and Regional Group Leaders

Location: Long Beach Convention Center, Exhibit Hall

Are you interested in engaging at a grassroots level within your area, state or region? Would you like to start a new local business aviation group, or become involved with an existing group in your area? Don’t miss this meet & greet event focused on scheduler and dispatcher regional engagement. Attendees will have the opportunity to meet their respective NBAA Regional Representative, learn about existing regional business aviation groups and ask questions about forming new local business aviation groups.

Hear success stories about grassroots engagement at the Being a Good Neighbor: Advocacy and Outreach on the Homefront session on Friday February 9th at 1:30 p.m. - 3:00 p.m.

 

2:30 p.m. – 4:00 p.m.

Refreshment Break

Location: Long Beach Convention Center, Exhibit Hall

4:00 p.m. – 5:00 p.m.

Education Sessions

Location: Long Beach Convention Center

4:00 p.m. – 5:00 p.m.

Mindfulness in the Workplace

Location: Long Beach Convention Center, Room 101

Presenter: Jodi Ceballos

This interactive presentation will teach participants about the powerful research behind mindful practices, the benefits they can receive and tangible takeaways to practice better focus in your workspace. Jodi will share the transformative benefits of simple mindful practice: from being more focused and efficient in our work, kinder in our relationships, to experiencing less stress and burnout on a daily basis.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

4:00 p.m. – 5:00 p.m.

Introduction to Tax/SEC/FAA Regulations

Location: Long Beach Convention Center, Room 102

Presenters: Joanne Barbera, Barbera & Watkins, LLC; George Rice, Rice & Associates, Inc.

Overwhelmed by the legal and financial regulations facing business aircraft operators? Our regulatory experts will break down the key concepts and terminology as they relate to passenger usage of business aircraft, making complex topics easy to understand for people of all experience levels. Topics will include SIFL, IRS disallowance, SEC, intro to lease agreements, intro to time share and engaging with your company’s tax experts.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

4:00 p.m. – 5:00 p.m.

When a Medical Emergency Becomes More

Location: Long Beach Convention Center, Room 103AB

Presenters: Matthew Bradley, International SOS; Michael Braida, MedAire; Debbi Laux, MedAire

In-flight medical events are stressful enough without having to worry about the safety of your passengers and crew if a diversion is necessary. No matter what your typical level of risk may be, an unexpected medical emergency can result in your aircraft having to fly into dangerous territory or airspace with little time to plan. This session will highlight real-life case studies of in-flight emergencies and break down what operators can learn from these incidents to enhance their own medical crisis preparedness.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

4:00 p.m. – 5:00 p.m.

Bienvenido Cuba

Location: Long Beach Convention Center, Room 103C

Presenters: Iris Helle, Jet Edge; Tupac Serrano, Mapiex International

Recent diplomatic engagement has made it easier for Americans to visit Cuba than it has been in decades; however, restrictions still make a hop to the island more complex than typical international operations. In this interactive session, a panel of professionals who have planned and flown trips to Cuba will explain what goes into planning a Cuba trip, from the details of pre-trip logistics to expectations for passengers and crew upon arrival. Attendees will leave being able to answer the question, “What does it take to fly to Cuba?"

4:00 p.m. – 8:00 p.m.

Exhibitor Teardown

6:30 p.m. – 9:00 p.m.

California Dreamin’

Location: Pacific Room, Long Beach Convention Center

Join your fellow conferees as #SDC18 splashes into an evening inspired by sunshine and sand. This endless summer event wouldn’t be complete without a refreshing drink, boardwalk inspired bites and great friends! Don’t forget your flip flops and sunhat, you’ll need them for this beach party that will have you dancing the night away in beach chic style! Check the app for additional details.

Feb 9   

Friday, February 9, 2018

8:00 a.m. – 8:30 a.m.

Continental Breakfast

Location: Long Beach Convention Center, Meeting Room 101-103 Foyer

8:00 a.m. – 12:00 p.m.

Exhibitor Teardown

8:30 a.m. – 9:45 a.m.

Education Sessions

Location: Long Beach Convention Center

8:30 a.m. – 9:45 a.m.

All Aboard: Onboarding New Aircraft

Location: Long Beach Convention Center, Room 103AB

Presenters: Anna Velman, HP Inc.; Steve Harms, HP Inc.; Terry Lascher, LJ Aviation.

The purchase is complete. The dotted line has been signed and the wire transfer has been confirmed. Now what? Schedulers and licensed dispatchers play an important role in preparing the aircraft for its first mission. What items are required to be fully operational for legal and practical applications? Have you contacted and updated your FBOs, fueling vendors and credit cards? This session will leave you with the tips and tools for ensuring a seamless transition to the new aircraft.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

8:30 a.m. – 9:45 a.m.

Utilizing Dispatch Resource Management

Location: Long Beach Convention Center, Room 103C

Presenter: Gary Martin, Universal Weather & Aviation, Inc.

Understanding your role as a leader within the flight department is critical to maintaining a safe, efficient organization. Find out how situational awareness can keep you ahead of the error chain, gain valuable dispatch resource management (DRM) tools and learn strategies for making the most impact with proactive decision making.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

8:30 a.m. – 9:45 a.m.

Enhancing Cross-Generational Communication

Location: Long Beach Convention Center, Room 101

Moderator: Brian Koester, NBAA

Presenters: Scott Moore, CAM, Moore Life Leadership, LLC.; Joe Barber, Clay Lacy Aviation; Tyler Newman, Sedgwick Claims Management Services, Inc.

Establishing clear, concise communication is critical to a well-functioning business. This can be difficult when employees come from different backgrounds and age groups. Don’t let cross-generational communication challenges derail your company culture – listen to aviation professionals discuss how small changes, tactics and techniques have helped diverse departments thrive. Attendees are encouraged to discuss their own experiences during this interactive session.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

8:30 a.m. – 9:45 a.m.

Customs and Border Protection Hot Topics

Location: Long Beach Convention Center, Room 102

Hear from federal officials about the Customs & Border Protection (CBP) issues industry leaders are most concerned about. This open discussion will cover key topics and recent changes, both international and domestic, as they relate to CBP policies and customs logistics for business aircraft operators.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

9:45 a.m. – 10:15 a.m.

Morning Beverage Break

Location: Long Beach Convention Center, Meeting Room 101-103 Foyer

10:15 a.m. – 11:30 a.m.

Education Sessions

Location: Long Beach Convention Center

10:15 a.m. – 11:30 a.m.

Tax/SEC/FAA Regulations – Putting Your Knowledge to Use

Location: Long Beach Convention Center, Room 102

Presenters: Joanne Barbera, Barbera & Walkins, LLC; Nicole Haas, Agmen, Inc.; Jeff Shields, JP Morgan Chase & Co.; George Rice, Rice & Associates, Inc.

Expanding on the topics covered in Introduction to Tax/SEC/FAA Regulations, this interactive session will dive deeper into the regulatory considerations most important to business aircraft operators. Panel members will discuss real-life scenarios, offer tips on useful resources, ask relevant trivia questions and answer audience questions.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

10:15 a.m. – 11:30 a.m.

Solo Flight: Starting Your Own Aviation Business

Location: Long Beach Convention Center, Room 101

Presenters: Lindsey Ancora, L/D Aviation Services, Inc. ; Holly Whitaker, Exclusive Air; Chris Quiocho, Solutions Aviation.

Hear from successful business entrepreneurs about the challenges and opportunities involved with starting your own aviation service-related business. The panelists will share their experiences, from the good to the bad to the ugly, and answer your questions about striking out on your own.

10:15 a.m. – 11:30 a.m.

Vetting your Supplemental Lift

Location: Long Beach Convention Center, Room 103AB

Presenters: Nick DeMarco, Executive Jet Management; Don Chupp, Fireside Partners, Inc.; Terry Lascher, LJ Aviation; Frank Turtola, Global Aerospace.

Let’s face it, not all supplemental lift providers are equal…or are they? Ensure that you are safeguarding your company’s standards for safety, training and compliance as they relate to your crew and aircraft being utilized by a supplemental provider. This session will provide attendees with checklist information, important vetting considerations and tips for speaking effectively with leadership if supplemental lift is required.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

10:15 a.m. – 11:30 a.m.

DIY International Trip Planning

Location: Long Beach Convention Center, Room 103C

Presenters: Erica Kinghorn, Bloomberg Services, LLC; Shelia Freemyer, 3M Aviation; Chad Patnode, Pfizer, Inc.

An increasing number of operations are taking their international trip planning in-house. Gain the confidence to do your own Part 91 trip planning to locations such as Mexico and the Caribbean with expert advice including a checklist for international flights.

11:30 a.m. – 1:30 p.m.

Grand Prize Luncheon

Location: Long Beach Convention Center, Room 104

Attendees are invited to participate in Friday’s “Grand Prize Luncheon.” During the conference exhibit hours, participating exhibitors (those who have donated a prize or gift) collect business cards from attendees when they visit their booth. Prior to this luncheon, participating exhibitors will select four business cards – one as the winner and three extra in the event the original winner is not present at the luncheon or has already won another prize. Conference rules require that winners be present to win. As attendees finish lunch, participating companies will assemble in alphabetical order at the stage. One representative from each company will announce their winner at the podium. Once the winner is identified, the attendee will meet the company representative off the stage to claim their prize. All paid attendees and all exhibitors are eligible to participate in the prize drawings. Attendees may win only one prize during the grand prize luncheon. Attendees may not refuse a gift in order to wait to see if they win another prize.

1:30 p.m. – 3:00 p.m.

Education Sessions

Location: Long Beach Convention Center

1:30 p.m. – 3:00 p.m.

Selecting Your External Partner

Location: Long Beach Convention Center, Room 103AB

Presenters: Carrie Wicht, Harley-Davison Motor Company; Henry LeDuc, UAS International Trip Support; Sarah Culver-Truby, Y2K Aviation, LLC.

As a scheduler or licensed dispatcher, you play a vital role in vetting your external partners. These partners are an extension of your aviation function and play a critical role in the success of your mission. During this session, our experienced panelists will share best practices for vetting and selecting external partners. Attendees will leave with helpful checklist items to assist in the selection process for a variety of external partners.

 This Session is eligible for CAM application and recertification credit.

 Session is eligible for training acknowledgment as part of the Conference Training Initiative.

 

1:30 p.m. – 3:00 p.m.

S&D Best Practices

Location: Long Beach Convention Center, Room 101

Presenters: Nancy Wittrock, Monsanto; Jackie Charles-Spears, Nordstrom, Inc.; Lisa Schwarwelder, L Brands; Chris Algee, Health South

Every scheduler and licensed dispatcher has their own tricks of the trade. Hear from some of our industry’s best, representing flight departments of all sizes, as they hit on key issues regarding managing S&D coverage after hours, flight following, time management, working solo and many more. Attendees will have the opportunity to submit questions and are encouraged to share their own experiences and solutions.

1:30 p.m. – 3:00 p.m.

Education Session Resource Room

Location: Long Beach Convention Center, Room 203B

Do you find it hard to get all your questions answered in the time allotted? We agree! So we set up a resource room where you can meet and greet with session speakers to finally get those questions answered. * While we encourage them to participate, we cannot guarantee all conference speakers will be in attendance at this session.

1:30 p.m. – 3:00 p.m.

CAM: Certifying the Future of Business Aviation

Location: Long Beach Convention Center, Room 102

Presenter: T. James Buchanan, CAM, AT&T

Learn about the Certified Aviation Manager (CAM) program, which provides a path for business aviation professionals to document their skills and demonstrate their commitment to leadership excellence. This presentation will inform attendees how to prepare for, earn and maintain their CAM certification. Sample CAM exam questions will be reviewed and an interactive question & answer session will conclude the session.

1:30 p.m. – 3:00 p.m.

Being a Good Neighbor: Advocacy and Outreach on the Homefront

Location: Long Beach Convention Center, Room 103C

Moderator: Aymie Thornton, JCPenney Co., Inc.

Presenters: Dave Small, Cox Enterprise, Inc.; Scott Miller, Valero Energy

Schedulers and dispatchers have a key role to play in engaging with other aviation stakeholders at the local level. Join us for an interactive discussion about how you can successfully establish and strengthen relationships with your state aeronautics staff, airports and elected officials, and help create a better level of understanding about our vital segment of the aviation industry.

3:00 p.m. – 4:00 p.m.

Farewell Social

Location: Long Beach Convention Center, Meeting Room 101-103 Foyer

After our final sessions conclude, please join us in celebrating another exciting conference before your journey home.

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